The Cross River State House of Assembly received a detailed briefing on the State’s ongoing digital transformation efforts, with lawmakers highlighting improvements in governance systems and revenue performance.
The presentation was made on February 13, 2026, during a session with the House Committee on Finance and Appropriation in Calabar. The Committee invited the State’s technology and Infrastructure consultants, Nugi Technologies Nig. Ltd and Dobenat Limited, to provide updates on digital and infrastructure projects introduced since their appointment in August 2023.
Proceedings opened with a prayer led by Mrs. Patricia, after which members of the Committee were formally introduced. Those present included the Chairman of the Finance and Appropriation Committee and Member representing Yakurr 1 Constituency, Hon. Cyril James Omini; the Vice Chairman and Member representing Etung Constituency, Hon. Kingsley Ntui; Chief Whip and Member representing Boki 2 Constituency, Rt. Hon. Hillary Ekpang Bisong; Deputy Minority Whip and Member representing Yala 2 Constituency, Hon. Dr. Martins Achadu; House Leader and Member representing Odukpani Constituency, Rt. Hon. Francis Bassey Asuquo; Secretary and Member representing Abi Constituency, Rt. Hon. Davies Etta (Abi), Secretary; Member representing Yakurr 2 Constituency, Hon. Dr. Mercy Akpama; and the Member representing Akpabuyo Constituency, Hon. Bassey Effiong Bassey (Akpabuyo).
The Nugi Technologies Nig. Ltd team led by the Chief Executive Officer, Miss Ajoke Akinlabi; the Chief Operations Officer, Mr. Brown Okoi; the Chief Technology Officer, Mr. Godswill Adie; the Head of Business, Mr. Victory Bassey and Mr. Emmanuel Olube, Head of Products.
Dobenat Limited was represented by the Chief Executive Officer, Mr. Sunday Okoi, and the Head of Infrastructure, Mr. Elisha Agbama.
In her presentation, Miss Ajoke, Chief Executive Officer of Nugi Technologies Nig. Ltd, said the State’s reform agenda goes beyond deploying digital tools. She explained that the goal is to strengthen institutional oversight, promote transparency, and improve service delivery across Ministries, Departments and Agencies.
She also presented an overview of the Central Authentication and Payment System (CAPS) deployed for Cross River State, describing it as the backbone of the State’s digital ecosystem. She explained further that the unified system supports secure identity management, centralised revenue collection, real-time transaction tracking, and seamless integration across platforms, reducing revenue leakages and improving compliance and the Internally Generated Revenue for the State.
The Committee was also presented with data highlighting significant growth in the State’s Internally Generated Revenue. Miss Ajoke disclosed that Cross River State recorded over a 157% increase in revenue within three years, driven by the implementation of CRS-CAPS, which has strengthened digital tax enforcement and improved transparency across the system.
She attributed the growth to the automation of revenue channels, centralised monitoring of payments, elimination of leakages, and improved reconciliation processes.
Mr. Victory Bassey, Nugi Technologies Nig Ltd., Head of Business, further informed the Committee that we have developed and deployed a robust website for the State and across Ministries, Departments, and Agencies, providing structured digital operations and citizen access to government information and services while ensuring uniform standards across MDAs.
He also outlined key digital services launched under the reform programme. He highlighted Cross River Pay as the State’s unified payment gateway, integrated across platforms to ensure secure and traceable transactions.
He explained that the Tax Management System has strengthened revenue administration by enabling digital taxpayer registration, automated assessment, real-time payment tracking, and improved compliance monitoring.
On land administration, Mr. Victory detailed the digitisation of land processes, which has aided the automation of getting a Certificate of Occupancy, automation of the Certificate of Consent, automation of Building Permit, survey indexing and charting and records syncing across the land cluster of Cross River State, covering the Ministering of Lands, Office of the Surveyor General, Cross River State Geographic Information Agency, and the Department of Town planning.
According to him, the reforms have significantly reduced processing timelines, improved transparency, minimised manual interference, and enhanced record accuracy within the land cluster.
He noted that the integration of these platforms ensures that land transactions, tax payments, and other government services are linked within a centralised digital framework, improving accountability across the system.
The team also informed the lawmakers that the State’s digital transformation efforts have attracted national recognition, with Cross River State receiving awards for innovation in e-governance and revenue automation. They stated that the recognition reflects the measurable impact of the reforms on governance efficiency and service delivery.
Also presenting, Mr. Godswill Adie, Chief Technology Officer of Nugi Technologies Nig. Ltd, talked about how portals have been deployed for the Budget and Accountant General’s office, both of which have been linked to the Central Authentication and Payment System for the State.
The Cross River State Budget Portal provides transparent access to the state’s budgeting process, allowing stakeholders to view, track and monitor budget allocations, expenditures and fiscal performance. It also helps with budget clearance. He mentioned in his presentation that the Cross River State Accountant General’s portal serves as the official platform for managing and reporting the state’s financial activities, including fund disbursements, budget compliance, and final account reporting.
Mr. Emmanuel Olube, Head of Products Nugi Technologies Nig. Ltd, highlighted the role of the My Cross River App as a citizen-facing gateway for government services. He said the platform integrates secure digital payments and reduces the need for physical visits to government offices. He further shared current active features on the platform, including a payment and wallet system, grant management, bill payments, lottery and gaming, events, and a host of other great features.
Also speaking, Mr. Brown Okoi, Chief Operations Officer of Nugi Technologies Nig Ltd, presented the School Management System deployed across all tertiary institutions in the State. He disclosed that the portal has been implemented to all State Tertiary Institutions and Colleges of Nursing.
The portal manages core academic and administrative processes, including admissions, student registration, fee payments, transcript processing, and result management. He explained that the system improves transparency, reduces manual bottlenecks, and ensures accurate record-keeping across the institutions.
On infrastructure, Elisha Agbama, Head of Infrastructure at Dobenat Limited, detailed the network and hosting systems supporting the digital ecosystem. He disclosed that the State currently operates 340kW of installed solar capacity with over 1,000kWh of backup battery storage, alongside deployments across 13 MDAs to ensure stable operations.
In their responses, members of the Committee commended the Nugi Technologies Nig Ltd and Dobenat Limited teams for the progress recorded so far. Lawmakers acknowledged the measurable revenue growth and improvements in system integration, describing the reforms as a positive step toward strengthening governance.
They, however, urged the consultants to ensure that the digital systems and infrastructure are extended to more Ministries, Departments, Agencies, and institutions across the State to guarantee wider impact and uniform service delivery.
The Committee reaffirmed its commitment to sustained legislative oversight to ensure that the reforms continue to deliver tangible benefits to government operations and citizens alike.
